fachai Terms and Conditions – What You Need to Know Before Playing

To register and use fachai, you must be at least 21 years of age and a resident of the Philippines or otherwise permitted by applicable local law to access online entertainment platforms of this nature. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. fachai reserves the right to verify your identity at any time and to suspend or close accounts where information is found to be false, misleading, or incomplete. Each person may only hold one active account on the platform — duplicate accounts are not permitted and may result in account closure and forfeiture of any associated balance.

All transactions on fachai are processed in Philippine pesos (PHP). Deposits are credited to your account balance upon successful confirmation from the relevant payment provider, and fachai is not responsible for delays caused by third-party payment processors or banking institutions. Withdrawal requests are subject to identity verification and may require you to provide supporting documentation before funds are released. fachai reserves the right to apply processing times and minimum or maximum transaction limits, which may be updated from time to time andwill be communicated to you via the platform. Any funds deposited must be used for entertainment purposes on the platform and may not be transferred to other users. If you believe a transaction has been processed incorrectly, you must notify us within 30 days of the transaction date so that the matter can be investigated promptly.

fachai provides access to casino-style games, fish shooting titles, and sports betting markets for entertainment purposes. All games and betting markets available on the platform are governed by their own individual rules, which are displayed within each game or market interface. You are responsible for understanding the rules of any game or bet you participate in before placing a wager. Results generated by games on the platform are final once a round or event has concluded, and fachai does not reverse settled outcomes except in cases of verified technical error. You agree not to use any automated tools, scripts, bots, or third-party software to interact with the platform in a way that gives you an unfair advantage or disrupts the experience of other users. Any attempt to manipulate game outcomes, exploit software vulnerabilities, or engage in collusion with other players will result in immediate account suspension and may be reported to relevant authorities.

Users of fachai are strictly prohibited from engaging in any activity that violates applicable Philippine law, including but not limited to money laundering, fraud, identity theft, or any form of financial crime conducted through the platform. You must not attempt to access another user's account, interfere with the platform's technical infrastructure, or engage in any conduct that could damage the reputation or operations of fachai. The platform reserves the right to suspend, restrict, or permanently close any account where prohibited activity is suspected, without prior notice and without liability to the account holder. In cases where an account is closed due to a breach of these terms, any balance remaining in the account may be withheld pending investigation. fachai cooperates fully with law enforcement and regulatory bodies in the Philippines and will disclose account information where required by law.

fachai is committed to promoting responsible and balanced engagement with all entertainment content on the platform. We encourage all players to set personal spending and time limits that keep their activity enjoyable and within their means. If you feel that your use of the platform is becoming problematic or is negatively affecting your daily life, we strongly encourage you to visit our Responsible Gaming page for guidance and self-help tools. Players who wish to take a break from the platform may request a temporary or permanent self-exclusion by contacting our support team. fachai will not knowingly allow minors to register or access the platform, and any account found to belong to a person under the legal age will be closed immediately with any balance returned after verification.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside this document. fachai collects only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not sell your personal data to third parties for marketing purposes, and we implement appropriate technical and organisational measures to protect your information from unauthorised access or disclosure. By registering on the platform, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data, subject to any legal retention requirements that may apply.

fachai provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control, and fachai shall not be liable for any losses arising from such unavailability. To the fullest extent permitted by applicable law, fachai's total liability to any user in connection with their use of the platform shall not exceed the amount deposited by that user in the 30 days preceding the event giving rise to the claim. fachai is not responsible for any losses arising from a user's failure to comply with these Terms and Conditions, including losses resulting from unauthorised access to an account caused by the user's own negligence. Nothing in these terms limits liability for fraud, wilful misconduct, or any other matter that cannot be excluded by law.

fachai reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users through the platform. Your continued use of fachai after any changes have been posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed of the rules that govern your use of the platform. If you do not agree with any updated terms, you should stop using the platform and may request account closure by contacting our support team. For any questions about these terms or how they apply to your account, the FAQ page provides additional clarification on the most common points raised by Filipino players.